Privacy Policy

Last updated: October 3, 2026

This Privacy Policy describes how EvergreenCo ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from our store (the "Services"). Our store is hosted on Shopify.

Information we collect

  • Contact details – name, billing and shipping address, email and phone number.
  • Order and payment information – products purchased, transaction details and payment confirmation. Card details are processed securely by our payment providers; we do not store full card numbers.
  • Account information – if you create an account, your login details and preferences.
  • Communications – messages you send to our customer support.
  • Device and usage information – IP address, browser, device type and how you interact with our site, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders, handle returns and provide customer support.
  • To send order updates and, if you opt in, marketing emails (you can unsubscribe at any time).
  • To show relevant advertising and measure its performance.
  • To detect and prevent fraud and keep our store secure.
  • To comply with legal obligations.

How we share your information

We share personal information only as needed to run our business, including with Shopify and other service providers (payment processing, order fulfillment, shipping carriers, analytics, email and advertising partners), and when required by law. We do not sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences, understand how our site is used and support advertising. You can control cookies through your browser settings.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is 100% secure.

Your rights

Depending on where you live (for example under the GDPR, CCPA/CPRA or Brazil's LGPD), you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email us at support.evergreenco@proton.me. We will not discriminate against you for exercising these rights.

Children

Our Services are not directed to children under 16, and we do not knowingly collect their personal information.

International transfers

Your information may be processed in countries other than your own, including by Shopify and our service providers, with appropriate safeguards.

Shopify

Learn more about how Shopify uses personal information at shopify.com/legal/privacy.

Changes

We may update this policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or requests, contact us at support.evergreenco@proton.me.